Shay D. Hayes

Shay D Hayes, PA-C

  • Orthopedic Surgery
4.9 / 5243 Ratings36 Comments

general information

OU Physicians Building
Orthopedic Surgery – Suite 1G
825 N.E. 10th St.
Oklahoma City, OK 73104
National Commission on Certification of Physician Assistants
Medical School
University of Oklahoma College of Medicine
Languages Spoken

ratings & comments

Patient Rating

4.9 / 5243 Ratings36 Comments

The Patient Rating score is an average of all responses to care provider-related questions on our nationally recognized National Research Corporation Patient Satisfaction Survey.

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Patient Comments

Shay has always been excellent. She was not present when the surgery was performed so she was not aware of all of the surgery that was done. She was well versed on what needs to happen now, with physical therapy and outcomes.

OU Physicians Patient May 11, 2020

It was Shay the PA and she was very knowledgable of what they done on my surgery. She explained everything and even showed me on pictures where certain things went. She wasn't rushed and answered questions. It was a pleasant office visit.

OU Physicians Patient Apr 13, 2020

I always receive exemplary service with OU Physicians.

OU Physicians Patient Jan 6, 2020

All personnel were very courteous and helpful

OU Physicians Patient Dec 16, 2019

Friendly, prompt, courteous, & very helpful.

OU Physicians Patient Dec 9, 2019

She is very nice to start. She explained everything that was easy for me to understand. Every question I had she had an understandable answer. I have no issues with the care I have received and would highly recommend her to my loved ones.

OU Physicians Patient Dec 9, 2019

We really liked her.

OU Physicians Patient Dec 2, 2019

Conscientious, courteous, kind and knowledgeable.

OU Physicians Patient Dec 2, 2019

Excellent group of people!

OU Physicians Patient Nov 4, 2019

Very knowledgeable & professional

OU Physicians Patient Oct 21, 2019

Answered all my questions & explained what to expect very well.

OU Physicians Patient Oct 21, 2019

Great service and people working. Everyone was very good to work with.

OU Physicians Patient Sep 23, 2019

Good experience with this provider.

OU Physicians Patient Sep 16, 2019

It was a wonderful experience. Shay made my pre-op through and eased my nerves

OU Physicians Patient Sep 9, 2019

Shay is very patient and caring

OU Physicians Patient Sep 4, 2019

She was awesome and very good at the job give her a good raise. Please let me know if you have any questions other than that. She really deserves some kinda recognition. Okay!

OU Physicians Patient Aug 5, 2019

Very polite and informative

OU Physicians Patient Jul 8, 2019

Very pleasant appointment due to her willingness to spend time answering all of my questions. She did not seem rushed and in a hurry to move on.

OU Physicians Patient Jul 1, 2019

Very prompt on appointment time. Got in early for my appointment didn't have to wait once they called me back into room to talk to the doctor. Very nice and took the time talking to me.

OU Physicians Patient Apr 1, 2019

Shay is smart, kind, supportive, and explains what you need to be doing regardless of your own education. She does an excellent job. Thank you! ??????

OU Physicians Patient Mar 20, 2019

Good Service

OU Physicians Patient Mar 11, 2019

Very friendly and knowledgeable.

OU Physicians Patient Mar 11, 2019

She was there instead of my absent doctor who was out of the country She was matter of fact at first however she warmed up eventually when she realized I had a valid problem

OU Physicians Patient Feb 25, 2019

The PA was very thorough with my pre-op instructions and explaining about the appointment at the hospital (which would been better if notified at previous appointment, as explained in prior comment). She also explained what to expect in the morning and explained the surgery, itself. In addition, Dr Puckett came in for a few minutes himself with some additional points, to address any additional inquiries, and to give encouragement. He has excellent bedside manner for a doctor, much less for a surgeon.

OU Physicians Patient Oct 22, 2018

Their confidence made me feel a lot better about having surgery done here.

OU Physicians Patient Aug 27, 2018

I received prescriptions for narcotics for after my surgery. I had to pay out of pocket as my insurance required a 3 day prior authorization. I would have preferred having the scripts called in before surgery to prevent me from paying $175 out of my pocket.

OU Physicians Patient Jul 9, 2018


OU Physicians Patient Jun 18, 2018

I think I have the very best care provider team!

OU Physicians Patient May 7, 2018


OU Physicians Patient Dec 18, 2017

very overall experience was excellent

OU Physicians Patient Oct 16, 2017

I extremely pleased with Shay & all other others I had contact with concerning this Pre-Op appt.

OU Physicians Patient Oct 16, 2017

Over the last year we have seen many providers. This one is the best. Very impressive person.

OU Physicians Patient Jul 25, 2016


OU Physicians Patient Apr 20, 2016


OU Physicians Patient Apr 4, 2016

Doctors and PAs in this entire specialty group are amazing. I feel fortunate to have found such a great team of medical providers for my orthopedic needs.

OU Physicians Patient Dec 14, 2015

Kudos, for Shay!

OU Physicians Patient May 11, 2015